1. ACCEPTANCE OF TERMS

By accessing, downloading or using any services of Pro Mix Acaemy, whether or not you become a registered user (“User”, “You”, “Yourself”, “Your”), You agree to be bound by these Terms, which You acknowledge that You have read and understood.

We reserve the right, at Our sole discretion, to change, modify or otherwise alter these Terms at any time. You must review these Terms at https://promixacademy.com/terms-of-service/on a regular basis to keep Yourself informed of any changes.

2. DISCLAIMER:

Pro Mix Academy can not and does not make any guarantees about your ability to get results with our ideas, information, tools, or strategies. What we can guarantee is your satisfaction with our training. We give you a 30-day 100% satisfaction guarantee on the products we sell, so if you are not happy for any reason with the quality of our training, just ask for your money back. You should know that all products and services by our company are for educational and informational purposes only. Nothing on this page, any of our websites, or any of our content or curriculum is a promise or guarantee of results or future success in the music industry. You alone are responsible and accountable for your decisions, actions and results in life, and by your registration here you agree not to attempt to hold us liable for your decisions, actions or results, at any time, under any circumstance.

Hours of Operation

Pro Mix Academy support is available Monday  Friday 9a.m. – 5p.m. PST. We close for all government observed holidays. These policies and procedures applies to all Pro Mix Academy products sold on this site or any other site owned by Pro Mix Academy.

Billing Address

Billing address must be the same as the shipping address. Due to credit card procedures, we cannot ship to a different address than we bill to.

3. Returns and Cancellations

3.1 Digital Products

100% money back guarantee covers price of product only. Customers must contact our support ([email protected]) to claim their refund. Once a valid refund request submitted, the refund process will take no more than 30 days. All refunds will be either returned to the original credit card OR- mailed in check form to the billing name and address. International orders that will be refunded back to the original credit card, and PayPal orders will be credited back to the PayPal account.

You have THIRTY (30) days from the date of the original purchase to return the product to receive your refund. Any return received after the Thirty (30) DAY time limit will not be processed.

5. Produce Like A Pro Academy Member Discount Policy

From time to time, on some promixacademy.com products, we will offer our Produce Like A Pro Academy members the opportunity to purchase additional products and services at a discount rate. To be eligible for this discount, the customer must me a member in good standing at the time of purchase. No rebates or partial refunds will be offered if a customer purchases a training, and then joined Produce Like A Pro Academy, because these discount are intended to be a benefit for active members, and not an enticement for new members.

6. Live Streams

Refunds will only be provided in situations where the customer is unable to watch the Livestream due to technical issues.

Refunds will only be considered and processed on the first day of each respective event.

LIMITATION ON LIABILITY.

THE PRO MIX ACADEMY STREAM AND ALL CONTENT AND SOFTWARE ASSOCIATED THEREWITH, OR ANY OTHER FEATURES OR FUNCTIONALITIES ASSOCIATED WITH THE PRODUCE LIKE A PRO LIVE STREAM, ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND. PRODUCE LIKE A PRO DOES NOT GUARANTEE, REPRESENT, OR WARRANT THAT YOUR USE OF THE PRODUCE LIKE A PRO LIVE STREAM WILL BE UNINTERRUPTED OR ERROR-FREE.

Produce Like A Pro is not responsible for any problems or technical malfunction of any network or lines, computer online systems, servers, or providers, computer equipment, software, failure of any e-mail or redemption to be received by Produce Like A Pro on account of technical problems or traffic congestion online or on the Internet or at any Web site, or any combination thereof including any injury or damage to customer’s or any other person’s computer related to or resulting from downloading or streaming any materials consistent with this agreement or subsequent use of any Produce Like A Pro owned web properties. If, for any reason, the stream is not capable of running online as planned, including infection by computer virus, bugs, tampering, unauthorized intervention, fraud, technical failures, or any other causes beyond the control of Produce Like A Pro which threatens or corrupts or adversely affects the administration, security, fairness, integrity or proper conduct of a live stream offer, Produce Like A Pro, reserves the right, in its sole discretion, to cancel, terminate or suspend the offer and/or any subscription. ANY ATTEMPT BY YOU TO DELIBERATELY DAMAGE ANY WEB SITE OR UNDERMINE THE LEGITIMATE OPERATION OF THIS OFFER MAY BE A VIOLATION OF CRIMINAL AND CIVIL LAWS AND SHOULD SUCH AN ATTEMPT BE MADE, PRODUCE LIKE A PRO WILL DISQUALIFY YOUR ATTEMPTED REDEMPTION AND RESERVES THE RIGHT TO SEEK DAMAGES FROM YOU TO THE FULLEST EXTENT PERMITTED BY LAW.

9. Your Account

You agree to provide accurate and complete information when you register with, and as you use, the Pro Mix Academy Services, and you agree to update your account information to keep it accurate and complete. You agree that Pro Mix Academy may use the information you provide for use in maintaining and billing fees to your Account.

9.1 Access to Previous Purchases

As an accommodation to you, subsequent to acquiring Pro Mix Academy training, you may download previously acquired training (when available) onto any Associated Device. Some trainings or services that you previously acquired may not be available for subsequent download or access at any given time, and Pro Mix Academy shall have no liability to you in such event. As you may not be able to subsequently download certain previously-acquired content or training, once you download an item, it is your responsibility not to lose, destroy, or damage it, and you may want to back it up. However, we will make best effort to restore your access to these products.

Pro Mix Academy reserves the right to change content options (including eligibility for particular features) or remove access without notice to any previously purchased training or content that is no longer valid or deemed out of date.

10. INTELLECTUAL PROPERTY

You agree that Pro Mix Academy, including but not limited to Pro Mix Academy Products and services, graphics, user interface, audio clips, video clips, editorial content, templates and the scripts and software used to implement Pro Mix Academy Services, contains proprietary information and material that is owned by Pro Mix Academy and/or its licensors, and is protected by applicable intellectual property and other laws, including but not limited to copyright. You agree that you will not use such proprietary information or materials in any way whatsoever except for use of the Pro Mix Academy Services in compliance with this Agreement. No portion of the Pro Mix Academy Services may be reproduced in any form or by any means, without expressed written permission from Pro Mix Academy. You agree not to modify, rent, lease, loan, sell, distribute, or create derivative works based on the Pro Mix Academy Services in any manner, and you shall not exploit the Pro Mix Academyo brand in any unauthorized way whatsoever, including, but not limited to, by trespass or burdening network capacity.

Notwithstanding any other provision of this Agreement, Pro Mix Academy and its licensors reserve the right to change, suspend, remove, or disable access to any Pro Mix Academy products, content, or other materials comprising a part of the Pro Mix Academy brand at any time without notice. In no event will Pro Mix Academy be liable for making these changes. Pro Mix Academy may also impose limits on the use of or access to certain features or portions of Pro Mix Academy services, in any case and without notice or liability.

All copyrights in and to Pro Mix Academy (including the compilation of content, postings, links to other Internet resources, and descriptions of those resources) and related training are owned by Pro Mix Academy and/or its licensors, who reserve all their rights in law and equity. THE USE OF THE TRAINING OR ANY PART OF PRO MIX ACADEMY, EXCEPT FOR USE OF PRO MIX ACADEMY AS PERMITTED IN THIS AGREEMENT, IS STRICTLY PROHIBITED AND INFRINGES ON THE INTELLECTUAL PROPERTY RIGHTS OF OTHERS AND MAY SUBJECT YOU TO CIVIL AND CRIMINAL PENALTIES, INCLUDING POSSIBLE MONETARY DAMAGES, FOR COPYRIGHT INFRINGEMENT.

Personal Checks

All checks are held for 10 business days. Orders placed with a check will be held for 10 business days. Once 10 business days is complete, the order will be released and shipped.

All returned check will be charged a $25 USD return check fee.

Counter checks will not be accepted.

Checks and money orders must be sent in US funds.

Customer Service:

If you have questions or comments regarding ur products and services please email us at [email protected].